Helping organizations change and thrive for over 20 Years.
Whether you need one workshop or a complete performance management program, we will listen to your needs and then select or design the program elements that align with your objectives.
We focus on three things: learning, changing behavior, and performance improvement. In order to be sure that all of these occur, we have designed a wide variety of engaging, high energy workshops. We have found that when managers and employees have fun and are challenged to approach situations in new ways, they learn and, more importantly, they can transfer that new learning to improved performance in the workplace.
One of the unique aspects of our training workshops is the focus on simulations, games, and other frankly fun activities. We continually research new training methodologies from the country’s largest providers of training 
materials and incorporate these into our training designs to create a lively workshop experience. Participants regularly comment on the fun they had learning a new skill. They also report that they feel prepared to apply the new skills on their jobs.
So we focus on practical application of what’s learned.
Two of our key tools:
Professional Writing Checklist
Delivering Superior Service Reminder Card
And because you may want a specific solution tailored to your particular needs, we have developed a very successful approach to customized training. We can either design a completely new program for your organization or we can combine modules from any of our existing programs to give you a customized solution at an off-the-shelf price.